Levoro OÜ (“we”, “us”, or “our”) operates the Levoro Academy website and learning platform. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

1. What Data We Collect

We may collect the following personal data:

When you visit our website:

• IP address, browser type, device data

• Pages visited, time on site, and other usage data (via analytics tools)

When you sign up or make a purchase:

• Name, email address, billing address

• Payment details (processed securely via third-party services)

• Account credentials (username, password)

When you use the platform:

• Course progress and activity

• Quiz and assignment results

• Feedback and messages sent via the site

2. How We Use Your Data

We use your data to:

• Provide and maintain your account

• Deliver course content and track progress

• Process payments and manage subscriptions

• Send account-related messages and service updates

• Improve our platform and content through analytics

• Respond to customer inquiries and support requests

• Send occasional marketing emails (you may opt-out at any time)

We do not sell or rent your personal data.

3. Legal Basis for Processing

We process your personal data based on:

• Consent (e.g. newsletter subscription)

• Contractual necessity (e.g. fulfilling course delivery or payment)

• Legal obligations (e.g. tax compliance)

• Legitimate interests (e.g. platform improvement)

4. How We Store & Protect Your Data

Your personal data is stored securely on trusted servers within the European Economic Area (EEA). We use industry-standard safeguards to protect it from loss, misuse, or unauthorized access.

If we use third-party services (e.g. payment processors or email platforms), we ensure they are GDPR-compliant and only access your data as needed to perform their tasks.

5. Data Retention

We retain your data:

• As long as your account is active

• As long as needed for legitimate business or legal purposes
  You may request deletion of your account and personal data at any time.

6. Your Rights (Under GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Delete your data (right to be forgotten)

• Restrict processing in certain cases

• Object to processing for marketing purposes

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

To exercise any of these rights, email us at hello@levoroacademy.com

7. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Site functionality (e.g. session management)

• Analytics (e.g. Google Analytics)

• Marketing (e.g. Facebook Pixel, Google ADS optional)

You can manage cookie preferences in your browser or via our cookie settings banner.

8. Third-Party Services

We may share limited data with third-party tools that help us operate the site, including:

• Payment providers (e.g. Stripe, PayPal)

• Email services (e.g. MailerLite, ConvertKit)

• Hosting and analytics platforms

These providers are bound by data protection agreements and cannot use your data for their own purposes.

9. Children’s Privacy

Levoro Academy is not intended for use by children under 16. We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Major changes will be announced on our website or via email. Please review this page periodically.

11. Contact Information

For questions about this Privacy Policy or your personal data, contact:

Levoro OÜ
Registry code: 17242010
Hobujaama 4, Tallinn 10151, Estonia
hello@levoroacademy.com