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Clearer Conversations, Stronger Teams: Conflict & Communication Skills for Remote Work

Categories Communication & Public Speaking, Health & Wellbeing, Leadership & Management, Personal Development
Merili Törnqvist
by Merili Törnqvist

Miscommunication is one of the biggest sources of tension in remote and hybrid teams.

Without body language or real-time feedback, small misunderstandings can spiral into silent frustration, broken trust, or avoidant behaviour.

This course is your playbook for handling digital conflict, giving clear feedback and building confident communication habits, whether your team is fully async or Zoom-tied. You’ll learn how to navigate tough moments with empathy, express your needs clearly and create a culture of open dialogue (without Slack overload or “just one more meeting”).

Membership

Start from
24.65€
View Pricing
  • Level
    All Levels
  • Total Enrolled
    1
  • Duration
    2 hours 15 minutes
  • Certificate
    Certificate of completion

About This Course

Material Includes

  • Digital Conflict Playbook
  • Slack & Async Communication Guidelines
  • Feedback Starter Phrases cheat sheet

Target Audience

  • Team leaders and managers in remote or hybrid teams
  • HR professionals and People Ops specialists
  • Employees of any role and level working in remote teams
  • Startups and small business owners
  • Cross-functional project teams

What I will learn?

  • How to identify common conflict patterns in remote communication
  • Simple frameworks to express disagreement without friction
  • How to build clarity and connection in async, hybrid, or digital-first work environments
  • How to give and receive feedback in emotionally intelligent ways
  • How to create a team communication culture that feels safe, respectful, and efficient

Course Curriculum

Why Remote Conflict Feels So Personal (and What To Do About It)
The goal of this module is to understand why miscommunication in remote teams can feel so emotionally charged and to learn to spot your own default reactions before tension builds.

  • Reflection: How Do You Really Feel About Conflict?
  • The Emotional Cost of Ambiguity and Silence
  • Communication Styles and Misunderstandings in Async Work
  • Your Conflict Radar in Action
  • Wrap-Up: What You’ve Learned

Communication Clarity in a Digital World
The goal of this module is to learn how to cut through noise and confusion in remote communication by using clear, concise messaging and creating team-wide norms that prevent misunderstandings before they start.

Conflict Conversations That Don’t Explode
The goal of this module is to learn how to navigate tough conversations digitally, from giving feedback to addressing tension so you can resolve conflict calmly, clearly and constructively.

From Tension to Trust
The goal of this module is to learn how to repair relationships after conflict and create long-term team practices that make communication safe, respectful, and energising even across time zones.

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